Business Systems Analyst II(ITEKJP00014905)
IT Software - System Programming
Quess Global is a division of Quess Corp Limited, is a leading Global Integrated Business services provider operation in four broad segments: Global Technology Solutions , people and services , Integrated facilities management and industrials.
Headquartered in Bengaluru, we have a pan-India presence with 65 offices across 34 cities, as well as operations in North America, the Middle East and South East Asia.
As of December 31, 2016, we have over 158,000 employees across the globe. (BSE: 539978, NSE: QUESS) | http://www.quesscorp.com
QuessGlobal Malaysia SdnBhd, is located at Q Sentral Building KL Sentral, Kuala Lumpur, Malaysia. | http://www.quessapac.com
Roles and Responsibility
Position : Business Systems Analyst II
Work Location : Penang
Mode of Employment : Contract
No of Months : 6
This is a Production Support System Analyst role who will provide production support to Supply Chain Source applications.
Responsibilities includes but not limited to:
- Partners stakeholders in the reduction of defects, improving user experience and reduced biz impact due to incidents.
- Provide incident management to users and stakeholders based.
- Act as a technical support call center personnel to provide first response to incidents.
- Partner with Dev/Ops teams for Problem Management and project engagement deliverables.
- Owns Keep the Business Running activities including Business Continuity Disaster Recovery [BCDR], Compliances and other maintenance of business activities.
- Perform testing and checkout activities during a release deployment.
- Part of the Scrum team and follow agile methodologies.
- May be assigned to work shifts or compressed work weeks.